Practical Information for Ukrainian Refugees Entering Italy

Information on free transportation from boarders can be found here:

Travel with “Itabus” is free for people with Ukrainian IDs.  

To get assistance in finding accommodation contact local Prefettura:

You can also use the following sites to look for accommodation:

About healthcare for foreign nationals:

To obtain STP card “ISI – Informazione Salute Immigrati

At the point of entry to Italy the following health services will be guaranteed:

  • administration of anti Covid-19, Diphtheria, Tetanus, Pertussis and Polio vaccines;
  • optional administration of measles vaccine, mumps, rubella vaccines and tuberculosis screening test, as well as other vaccinations, following an evaluation of health authorities.

More information can be found here:

Food and clothes can be received from Caritas Italiana. Locations can be found here:

You can also request assistance from local government:

Find information about harm reduction organisations in Italy here:

or download Trip App:

Available OST medication include: Methadone solution/syrup, Buprenorphine, Buprenorphine/naloxone. After registering with Prefettura you should be able to receive OST from SerD. List of providers by region can be found here:

ID or passport are required to receive ART, plus you need to register your presence in the country to Prefettura.

List of providers by region can be found here: